Cancellation Policy

Memberships and recurring charges

Ongoing memberships and recurring charges may be cancelled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings.

Reasons for cancellation

Stillwater Associates reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders, and law enforcement agencies. In addition, Stillwater Associates may cancel transactions it reasonably considers to be potentially fraudulent, unlawful, or in breach of Stillwater Associates’ Terms and Conditions or Privacy Policy.

Refunds

If you have a refund request for any subscription order you placed with Stillwater Associates through the West Coast Watch website, please contact us via email at info@stillwaterwestcoastwatch.com no later than thirty (30) days after you submitted the order. Stillwater Associates may grant an extension to the 30 days at their discretion.